@Seckin_Kaya Because you didn’t include message code transaction was not processed by Koineks. Exchange use one wallet address for all users and message is used to idntify user. That’s why when you didn’t include message transaction can be assigned to any of users.
But coins are on Koineks wallet now so you must contact with Koineks support and ask them to assign this transaction to your Koineks account. They will need probably some proof that this are your transaction like screenshots from AEX withdraw history and transaction hash.
I got my balance reflected in the wallet. Seems Cryptopia has resolved their issues. Thanks for all who raised your voice to resolve this issue.
This forum is much useful.
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Can you help me? I deduced my XEM from Cryptopia, but they did not enter my wallet. Translation was done with all the necessary data. Translated to the wallet "ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR:e6f1d024043f4c36b5a. TXID: 0954787a31b07cd063288d122b0423d23938e36ece6be548ebab3dfb0f7a3973
Hello! Please check if everything is okay with this transaction?
XEM sent from Cryptopia 11/03/2018 02:16 AM
Address: NCBZAMAEQCSVJDGBTG5G3343RDHOSHJZKTVVIDN
Message: e18c7f463960599e741a3de93fdafe14f5a9c2cd
Thanks for your help in advance.
Irek
I sent xem from aex, but did not ask me for the message this is normal?
Hi,
I am new to nano wallet transferred soem XEM from my poloniex account to my nano wallet account.
On poloniex it says transfer completed with a transaction id an hour ago but I still can’t see any XEM on my nano wallet.
Can anyone please help? many thanks
@Obolonchik when you made withdraw?
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=0954787a31b07cd063288d122b0423d23938e36ece6be548ebab3dfb0f7a3973
Only way to fix this is contact with Cryptopia support.
@ims124 check if transaction id provided by Cryptopia exists in blockchain. You can do it in explorer.ournem.com.
If not you must contact with Cryptopia support.
@luistovar01
If AEX doesn’t support including message you can’t send to other exchange directly.
First send to nanowallet.
@sjxem
Poloniex put your wallet into maintenance.
Check if transaction is completed and transaction id exists in blockchain explorer > explorer.ournem.com.
envie directamente desde aex a bittrex
no me pidio el mensaje, este es el id: TXID 6c04e6e6121fa2667858e88ba9454a7c9a17a6ff4456b3027dc813cd1a2403b9
no se si esta bien o tengo que contactarme con el soporte de aex
This is my ID:
6c04e6e6121fa2667858e88ba9454a7c9a17a6ff4456b3027dc813cd1a2403b9 send from my aex to bittrex wallet and show in the blockchain but I have been waiting for 8 hours for any problem?
@CryptoBeliever Do you have any further information about cryptopia processing of XEM transactions? The appear to have taken it off maintenance but have not yet credited my account.
Hi, Thanks for the reply. I have checked in polonies and my wallet is fine, not in manitenance.
It says the transaction was completed in poloniex with the folllwing transaction id but it’s not showing in this blockchain explorer.
Complete XEM 21.00000000
2018-03-12 23:10:56
Address: NDQXGH-CHXYBY-LWYLKQ-3VO3SF-R7DSBW-IVJOIU-XYAL
Txid: f62b2a46b663a8850cdb1a35dfd7eb28efd217e9c23b9234b1c0ae0366a97aac
Can you please help sort this out? as I said i just created my new desktop NEM wallet because someone told me it’s not safe to keep them on any exchange. so jsut trying to do the best practice really but need some help. Many Thanks
Hello, I am @AlanM1145. I have had an issue where my XEM deposit was not credited. you can see the details in my posts. It appears that XEM is now out of maintenance mode on the cryptopia website. I sent the coins on February 2nd. How long until my account is credited? Thanks.
for those who have xem trapped in cryptopia, not only is cryptopia some exchanges have the same problem, but they solve it faster than cryptopia, I had 11 days my deposit of successful xem but balance in 0 and now go from aex to bittrex XEM and it has not arrived and more than 24 hours and it is a problem in which bittrex has 0 connections in the xem wallet
Помогите, отправил 561 XEM с Poloniex на адрес в кошельке с дефисами (-) и без сообщения, не знал что оно нужно! Помогите вернуть их плз. Что я должен сделать?
Данные с Рoloniex:
Complete XEM 561.00000000
2018-03-12 20:41:53
Address: NBTJCB-5G3JB2-J257M2-ZX25C6-X2DUC4-D5NVCY-ABKU
Txid: 9d4b51c1d40284290a7f5e2123a8eebba97dac186308833e30e23136096ce0b1
@luistovar01
Transaction doesn’t contain message code required by Bittrex to process transaction automatically:
http://chain.nem.ninja/#/transfer/6c04e6e6121fa2667858e88ba9454a7c9a17a6ff4456b3027dc813cd1a2403b9
What you can do now is contact with bittrex support, provide transaction hash and ask for manually credit this transaction to your account.
@AlanM1145
If you made withdraw from Cryptopia and it’s missing you must contact with Cryptopia support. This is only way.