Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

the Problem is that I have tried 4 times and they only charge the fee from my wallet and the amount that I want send stays on my wallet

I am in my NEM Wallet trying to send my XEM to Binance I have put the XEM Deposit Address and when I put the amount its stay in my NEM wallet and they just discount the fee of the transaction and my funds stays on the wallet, Is there a minimum amount to move from NEM Wallet?

Could you provide screenshot from sending view but don’t send? Just show me screen with filled form.

that is the screem and they are only charging the fee and they are not sending my XEM

There is space in amount? It’s 1 170 or 1170? Maybe try remove this space (if it is there). Be side that it looks ok.
If it will not help try split to two transactions below 1000. Maybe thausend separator is problem and there is bug in wallet …

in the app is 1 170 I have tried all the different ways, and they charge me only the fee and I can complete the transaction!

Did you tried to split on two transactions below 1000? Like 800 and 300

you saved me hahahahah Yes now is done@ thank you very much

1 Like

eobot a para yatırdım fakat hesabıma geçmedi yardımcı olurmusunuz

@lazoglu mesaj kodunu dahil ettiniz mi? Eobot tarafından gerekli. Adresiniz / işlem karınız nedir?


@lazoglu did you included message code? It’s required by eobot. What’s your address/transaction hash?

I sent XEMs with a message given by the exchange site. However, the recipient shown at blockchain is the same as the one that appears at the top screen on my mobile NEM wallet (but it’s not my wallet address).

image.png

Where did my XEMs go?

What is this address at the top screen? When I first deposited XEM in my mobile wallet this address appears as the sender.

@bluefalcon_cb
please give your address. (image can’t be opened)

I sent 45776XEM from Zaif to NanoWallet 1hour ago.
However, not found at Explorer

Hash: 7ebba3d99fedc70aaba7dc3707a3b5d53333ca822cc9911fdc13306eae941125
TO: NCPZLP-VDGOP4-GGTZVC-ZDIGFI-TESGR3-GH3WCU-5NNK

@8beeeaaat

I checked the database of NIS, but there is no withdrawal from Zaif.
http://hugealice4.nem.ninja:7890/transaction/get?hash=7ebba3d99fedc70aaba7dc3707a3b5d53333ca822cc9911fdc13306eae941125

Please contact Zaif’s support.

Thanks.

2 Likes

Please help me!

I was send my NEM/XEM from my Nem Wallet to my binance account.

When i tapy the messange that show in binance, the NEM wallet showed me a diferent andress.

I send to a diferent andress, please help me to get back it.

See the file

I NEED A HELP!

I transfer NEM to a wrong andress.

I was send to binance but its go to another account, please how can i get back?

IMG_15331252941E-1|231x500

Please my friends, im very sad! I need a help.

I tryed to transfer my NEM/XEM ammount from my NEM Wallet to my Binance account.

But i sent to a wrong andress.

Please help me to take my NEM/XEM back.

This is the infos about the transfer:

Hash 3eaf09bf304cff42b71dff55186078ba951cf40bb5a184997252d8553feaa662

Block 1974896
Timestamp 2019-01-10 10:57:00
Type transfer
Sender NCHGZEJDCAZ4IIX4DPYPI5J3IWNPS3CQ5H7CIN5N
Recipient NDBRUFE7R5OANEDE43VCTMUVRHTI6XZ7TQFVNTMU
Amount 6,513.476
Fee 0.1
Message 103408184

Hello @omaromais
In your case it’s possible. You have sent to Binance withdraw address instead deposit address. Please contact with Binance support with all data you provided above and they should fixed that for small operation fee.

I transfered NEM from Binance to Cryptopia and wrote wrong message, can I get back my NEMs? But address was written correctly