Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

Thanks for your message. I have contacted with Binance and waiting for respond.

All the best

czw., 4 kwi 2019, 15:08 użytkownik cryptoBeliever via NEM Forum noreply@nem.io napisał:

1 Like

hi
I make a transiction of 3048 xem from my xem wallet but i forgot the message(108149277)
I just gave you my wallet adresse and wrong message(ANASSE)
please help me to recive my nem balance as soon as possible

Transfer transaction
From ND5Q4W-B7TVEF-Y7WZW7-ZVSNJK-L263UL-WPWF2T-P3FQ
To NC64UF-OWRO6A-VMWFV2-BFX2NT-6W2GUR-K2EOX6-FFMZ
Amount3 048.000000 XEM
Fee 0.100000 XEM
Message ANASSE
Block 2105130
Hash 1f624b6ed220d29d9141e43fd27f485986847e29c920e12ed6195550ca2da68b

@Anas_Anas
Please contact with Binance, provide transaction hash and ask for manually credit this transaction.
They will do it for you.

1 Like

Hi i send to kryptono
100000 npxsxem
this is the hash 76db5e66205bd84b4a669de912605eb8f7b497aaeb1216503c1995214f8bf567

I would like to know what is happening to them
it not on the exchange ???
need help
thx

@Kent_Barlow
Transaction is done:
http://explorer.nemchina.com/#s_tx?hash=76db5e66205bd84b4a669de912605eb8f7b497aaeb1216503c1995214f8bf567

Please verify if address is correct. If it’s correct please contact with Kryptono support.

yes thx the solve the problem

Le jeu. 18 avr. 2019 à 13:15, cryptoBeliever via NEM Forum noreply@nem.io a écrit :

1 Like

Hi,

I sent 14 coins to nem desktop wallet using the bitbns exchange about 24 hours ago. I have triple checked the address and message. Everything is good.

The transaction confirmed and took the coins from my balance.

From ND5NJ3J5J3VG7WCSIYIL3RRGEWNUCTRV52AOABBZ (Message:
15517)

To NAN257CXZOLRVFDEHV7JRGNRNVCTD3ABB5GXJWGO

Amount5 14.000000 XEM
Fee1 XEM

Hash 67475cdcb685457183c9ffe70aad07798071d6bc38e1a0a4d1be337c56e4d75d

What to do please?

Thanks

hello @pushkar
Transaction doesn’t exists:
http://explorer.nemchina.com/#/s_tx?hash=67475cdcb685457183c9ffe70aad07798071d6bc38e1a0a4d1be337c56e4d75d

So you should ask sender (exchange) for explanation.

Hello! When translating 1900 NEM 2019-04-18 06:47:25to the address: NAWY52S4MBWST5JDXDSA4BDDF5GR2CJZ3IZ2DUX7 I registered the wrong tag: 6b142991cffd13b0 and the money did not reach. Correct requisites: Address: NAWY52S4MBWST5JDXDSA4BDDF5GR2CJZ3IZ2DUX7 and tag: D7e16967fac7e48a7 Is it possible to fix the error or return the money back to Polonex Thank you very much http://explorer.nemchina.com/#/s_tx?hash=c5d2529e414ac6a2d518d132a9e5c708cc217ef5db6b4358fef387f485e0fbdf

@Roman_Antonyk
Only way is contact with recipient exchange (Coinpayments?) provide transaction hash and ask them to manually credit this transaction to your account.

Sorry, I’m new. Could you tell me exactly where to turn? thank

@Roman_Antonyk
to entity you have sent. NAWY52S4MBWST5JDXDSA4BDDF5GR2CJZ3IZ2DUX7 belongs to Coinpayments exchange but maybe other small exchange also use it. You should remember where you sent exactly :slight_smile:

Сompany uses Coinpayments.Tell me what to do next? thank

@Roman_Antonyk you should contact with Company and if they won’t able to help directly to Coinpayments

What are latest developments for NEM? Do you have any updates planned?

@Horka NEM Foundation Catapult Roadmap and Vision
And join telegram channels @nemred @nemberia to discuss
Cheers

Hi,
I transferred 36000 NEM (1 NEM fee 35999 transferred) from Koineks to my NEM Wallet. But I didn’t check my wallets adress. Just copied it and pasted to transfer menu. It was wrong adres. Can you help me?

My Wallets True Adress is: NDK6SM5V74X5HFIS5EET7OWHO5UW3VQ55MP66ZZL

Hash 27d73ee38d68dd4da3a34c5df56ffe9c972833f464d19b8bc7885964aa4af7f9
Block 2451627
Timestamp 2019-12-10 10:21:03
Type transfer
Sender NDROMSHKOBMDEXYI3Y7VB2XN35YNE5P5HCGAUER4
Recipient NDDETLW3IRDI3YDUQDCL4SETHPT3ZKHHFTNCQBP6
Amount 35,999
Fee 0.2
Message 236805

Thanks for your help.

@Ozgur_Aslan only owner of NDDETLW3IRDI3YDUQDCL4SETHPT3ZKHHFTNCQBP6 address can return your tokens. From where did you copy this address?

I copied it from my Nemwallet, using mouse. I forgot to clear “-” signs. So adress changed to that.

‘-’ signs are not important - only for readability. If you are owner of NDDETLW3IRDI3YDUQDCL4SETHPT3ZKHHFTNCQBP6 you should have coins in this wallet.

Please show exactly from where you have copied it.