Can someone help me understand how this transfer works? [MOVED]

I have transferred my XEM from my HitBtc to my Cryptopia, but until now still haven’t received any. it is ticked in the HitBtc withdrawal report. Please help.

http://chain.nem.ninja/#/transfer/cfe28a28ba53986b49e4bf10d6a674d8f91df85dce292e957754f17c5edebf8e

2 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!