Please help me, do not come XEM to my wallet
Dear Customer,
As we already mentioned above, contact your wallet support team so that they will provide you with the correct Extra ID of your transaction, and then please send it to us.
Sincerely,
Changelly support team.
I do not understand what they want? what id?
First time: Thank you for your query.
Your funds were exchanged within the ETA for the selected currency. Unfortunately, we couldn’t complete your transaction automatically due to the invalid message indicated. Please provide your XEM wallet address and the message if one is required.
