Deposit XEM Issue on Yobit [MOVED]

I have deposited XEM 3 days ago (2018-01-29). But it not added to my banlance
[PENDING DEPOSITS
Date Currency Amount Confirm Status
You have no incoming deposits.]

My transactions:
http://chain.nem.ninja/#/multisig/aa478c8f95735d78b25e59c14788135ae3729bed14c2266feb171f70fcd4cd5b
http://chain.nem.ninja/#/multisig/6b8197b50c968a83fc03822fd61fd146af7308132cbfbb61791f36fc2969a308

I have created many tickets to yobit but didn’t receive any answer.
Anyone help me, what can I do.
Thank you so much.

3 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!