Did not pass the wallet against xem sending [MOVED]

Tech Support
#1

Hello

TxID: 58e9fb97e72c387942657cf6c1bc0e26375c6e239b50b9937ab8d3a1c679fc19
I did not pass the account against XEM. When I contact koineks.com
They say they do not write MESSAGE(TAG) code. how can we solve it?

#2

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!

#3