hello.
I sent PXSNEM from NANO Wallet to the exchange. Without knowing the existence of NPXSNEM.
I contacted the exchange. The following answers came back.
Kryptono Exchange (Kryptono Exchange)
Jun 8, 15:00 ICT
Hello,
Thank you for contacting Kryptono Support Team. I am so sorry to hear about your issue with your deposit. Upon checking your transaction on NEM network here
http://explorer.nemchina.com/#/s_tx?hash=cc4d571985848fa9634aa7316e4aadf845834dc496b49e2e88e785e286990602
NEM - BlockChain Explorer
explorer.nemchina.com
×warning： NEM IO NEM Forum NEM Supernodes Market Cap: Price: Version: Feedback NEM Forum NEM Supernodes
It can be confirmed that your deposit has been successful. We would like to inform you that for any deposit/withdrawal with XEM coins on our exchange, we do not include the “tag/memo” field. This is not a flaw, but how we structure our exchange at the moment. Traders who wish to make transactions to other exchanges that include this field in the description may face defective transactions.
In regard to your case, I would suggest you contact the other exchange for further assistance.
Should you require more information, please do not hesitate to contact us.
Sincerely,
The Kryptono Exchange Support Team
What should I do?
Transaction Detail
Hash cc4d571985848fa9634aa7316e4aadf845834dc496b49e2e88e785e286990602
Block 1665903
Timestamp 2018-06-08 15:53:56
Type transfer | mosaic
Sender ND4KULO5H5B5DWVIEKIOFDY7SAUVADE3WHBPT3JH
Recipient NC3AKRCW5OXE4KYWBSAGLD52AXF3ECLNFMOAHWRO
Amount 0
Fee 0.5
Mosaic transfer pundix:pxs - 394.047500
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