Forgot the message while sending XEM. Lost money? [MOVED]

I’m one of these who forgot to include the message while transfering XEM through Changelly. I can’t find the transaction hash in the block explorer either. Can anyone help, please?

My wallet: NC6T3W-X6E7RE-I6NGWG-CEJI6W-N67HHI-X3IN7D-IT56

Thank you

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!