Hash ID Xem iOS to Bittrex [MOVED]

Hello, yesterday sent 1903 XEM to my Bittrex exchange wallet, but they never came, the sum was sent with the message and the address is correct. in bittrex support ticket I have to put transaction hash where to find it? sent to ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
from NBKZAG-BXVDBE-RR5XAB-UORIU5-52EYPH-Z3VBEP-JS7M
thanks
and I tried to instal the wallet with the private key - but I cant make head or tail of it. please help

6 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!