HELP. lost money

Hello! I made a transaction XEM 2 days ago on Poloniex, but did not specify “Your NEM Message”. The money left Nanowallet and did not come to Poloniex. Help please get back my lost money.
Block: 1223418
Hash: d0d4df911e6b595b3db8f02ded98ab09b122a75fd4e645766fb17cb65cfbe29f

2 posts were merged into an existing topic: Exchange Support