I have sended my XEMs to Cahngelly but they have missed [MOVED]

Hello,

I have sended my XEMs to changelly 2 days ago.
They left my Nano wallet but dont come to Changelly.
My Nano wallet is empty.Changelly saying-"Sorry the payment was not received"
What I should do now to have my XEMs back?

NBLQ6P-E7Z5CV-ANJNXG-OR74UQ-LOJ2YM-GJJOZ4-YFAQ - 1 862.944130 XEM Sat, 11 Nov 2017 12:52:34 GMT
Transfer transaction
From NDYLVA-VSXG2Z-WVVTXK-OFR6BM-VMJEVE-3XWHB6-GY3O
To NBLQ6P-E7Z5CV-ANJNXG-OR74UQ-LOJ2YM-GJJOZ4-YFAQ
Amount1 862.894130 XEM
Fee 0.050000 XEM
Block 1367771
Hash 9a52b951ae6930682d2d9c492c9e8aab380eb44468b3d3c44fc3fbf743a033b1

5 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!