I have sent XEMs from nemwallet for ICO and I see transaction is timeout/cancelled by coinpayment but it isn't refunded back to nemwallet,why?

I have sent XEMs from nemwallet for ICO and I see transaction is timeout/cancelled by coinpayment but it isn’t refunded back to nemwallet,why?
Please check below link
https://www.coinpayments.net/index.php?cmd=status&id=CPBG2GGA4Y0L007IW2SPO5PN7C&key=35fc5931581d06d266ea4c47b534fb1a

A post was merged into an existing topic: I need some help with DIMCOIN Please!