I introduced (R) address in the translation, the money will come on the wallet?

Tech Support
#1

I introduced ® address in the translation, the money will come on the wallet ?

I made a mistake when sending XEM from exchange [SOLVED]
#2

Not sure i understand. What is ® address?

#3

Address NBOL7A-EP7NA6-XTUFPK-44XFGY-3KXUWD-VLMUFA-N7O4
Label No label - Add to address book
Public key …
Show Account’s PRIVATE key Sign a token using account
Delegated account public key …
® Address NCDZHSWAEYGCEWCNYLLYR3RUK5AKRZKRVWNNJB53
Show Remote Account’s PRIVATE key
Balance 0 XEM (vested: 0)
Importance 0 ‱
Harvested blocks 0

#4

ah, R for remote.
And instead of translation you mean transaction?

Edit: there are xem on the reomte account:
http://alice2.nem.ninja:7890/account/get?address=NCDZHSWAEYGCEWCNYLLYR3RUK5AKRZKRVWNNJB53

#5

Yes was the translation 1000.902303 XEM ,
I have the right address?

#6

So you should the following:

  1. Click on the menu “View Account Details”
  2. In the popup click on “Show Remote’s Account Private Key”
  3. Enter the password to the wallet in the field.
  4. Copy the private key to notepad or other editor
  5. Click “Close”
  6. Click on the menu “Add Existing Account”
  7. Enter the copied private key, some label and the wallet password
  8. Click “Add”
  9. You should see your xem in the account
    10 Transfer all xem to your main account
#7

Thank you so much !!! Xem received ! :+1:

#8

you are welcome :slight_smile: