I am trying to access my IOS wallet to send some XEM. Login is fine, but the dashboard just displays “No internet Connection”, and there IS an internet connection on the phone. After a couple of minutes it displays “lost connection”
Again the phone DOES have internet connection, so I’m guessing it is a server issue that I cant connect.
I cannot view my account or send the XEM required. I have all of my private keys etc, but no access.
Hello @bfunnell
Did you try change node?
In Android (in IOS should be similar) there is tools icon in top left corner on main view with selecting account. Click it, next Servers and choose another server.
Hi,
Yesterday I bought NEM and try to update my wallet all the time but it shows me the whole time that I have no internet. Is there an error with the app at the moment?
@Rahmander could you solution from above?
Guys please be sure you have backup of your private keys. Export account and keep in safe place.
More (right bottom corner) ->export account - >ok
Thank you for support 
