Lost coins after transfer to nano wallet [MOVED]

Hi, I bought some Nem coins on HitBtc.com on 15 Dec. I transferred the coins to my nano wallet on the same day but they have not arrived. im quite sure it should not take 5 days for the coins to get to the wallet.

the transaction Hass is:
c8f7863a52889edbe115c54dbe50beb58e4f15627483a8544b643d8f6ff4a874

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