Please help. I sent xem to changelly without message. I sent about 1435. The XEM is not in XEM wallet.
This is changellys response:
Unfortunately, we haven’t received money from you to exchange. Please send us the hash of your transaction in plain text, in order to avoid errors in entering (it should look like this: 8ad7449eceeaebecf814cd91f1aef0f1c3fe8f2b326083890ca52f8446cde874), so we can see if it’s included to the blockchain. You may find the hash in your wallet.
There is no hash in my NEM wallet. Only my username and .855427 XEM which is The small amount of XEM I kept in the wallet after the transaction
PLEASE HELP