Lost XEM - from nano wallet to Bittrex [MOVED]

i received this info from NEM support, but bittrex its not answer me. what else can i do?

transaction:
http://chain.nem.ninja/#/transfer/1295fa3d20ec6f5081e678fe373e42e71a63d80575145ea4bab86292001a7387
On bittrex NEM deposit page is information about necessary to add unique message code into message. Without this message transaction will be not process automatically. You attach wrong message “bittrex”.
Please contact with bittrex support and provide transaction hash

HELP

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!