NEM APP Wallet Problem

[dave.goldsmith]

Hi Guys,

I purchased XEM back in 2017 and transferred straight into the NEM App, I have tried several times over the last month or so to move my coins to Binance, but seem to always get the below message:

“FAILURE_SIGNATURE_NOT_VERIFIABLE”

I am using my Binance wallet address and the message supplied by Binance on my account, so not sure what i am doing wrong in trying to move these.

Any help would be really appreciated.

Thanks,

David

[CryptoBeliever]

@dave.goldsmith

Any help would be really appreciated.

Looks like you restored app from Apple backup?

New device iPhone

Depending on what method you have used to create a backup of your data it is possible that not all necessary information gets backed up. The app stores non-sensitive information in a local database, which always gets backed up. The local database includes for example your account name and address. That‘s all that is needed to show the account balance and transactions for the account if you restore the backup on another device. But to actually have access to the funds on your account you also nee…

Have you private key backup?

[dave.goldsmith]

It seems that i stupidly maybe didn’t write down the private key for this wallet, having looked everywhere I would normally save one, doesn’t sound promising.