NEM deposit not received in poloniex account since 14 days [MOVED]

Hello, 14 days ago I sent NEM from Spectrocoin to poloniex exchange but still I have not received the fund & its been 12 days when I raised the ticket with both the exchanges but still I have not received a single word from both sides.
This is the txn hash 9b6610e512eebc8ddc6ddc08b2a6d63b8f16331be16fa144960dd57bce70bfee

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