NEM iOS wallet not working

@ghanna What’s your withdraw status on HitBTC?
@methlo for what you want buy? For other crypto or usd/eur ?

1 Like

3 orange dots …

heres the hash 8c850bef41f8a75a63734ed6fd0f20fce0c01c6d2a65e7541b69636837d79f69

@ghanna Transaction doesn’t exists:
http://explorer.ournem.com/#/s_tx?hash=8c850bef41f8a75a63734ed6fd0f20fce0c01c6d2a65e7541b69636837d79f69

You must contact with HitBTC support and ask for explanation.

1 Like

i had just opened a new nem account on the ios app. did i first need to send 0 nem to my account or anything like that?

No. You can send XEM to your address. There is no need to send 0 XEM first.