NEM sent from Wallet App to Poloniex it has been 4 days and no sign of deposit

Block: 1115620 Hash: 6cf80ab180bafc459a175d31df25dc50ad238351793573f11dbce65dd5ff23d6
Sender: nafte3-am67nf-5f3wm5-pm7nz3-3kwwcy-wiwpyj-glhm
Recipient: nbzmqo-7zpbyn-bdur7f-75maka-2s3dhd-cifg77-5n3d

i included the code in my transaction and have not received my balance.

There are a lot of “Poloniex” is slow posts, and think all of them resolved without problem,
As far as i can see, they take their sweet time, and a lot of people don’t send a message with the deposit, making it complicated to discern which transaction is which, thus long waiting times.

There was this post but it doesn’t specify what to send in a message…

As for your funds, they are with poloniex and you should make a ticket with them, as it’s not in NEM anymore, and NEM can’t help you retrieve funds.

i sent 1,000 xem to changelly, they said it is not in their account and i cannot find it in my history either but was debited, they are asking for hash but no such information in my mobile app to send. please how do i recover my xem?

What is your XEM address? I can help you find your transaction hash via chain.nem.ninja