Nem was sent to node because of mistaken address that was within the NEM moble wallet [SOLVED]

Tech Support
#1

Can you help me retrieve my Nem. It was sent to a node by accident. The node address was within the NEM wallet and I made a mistake.!

nem2
nem2.png856×733 42.5 KB

This the correct wallet address NALIXJ-INYQP7-O6QIGI-MHTN5F-DT7QIY-BYJEGC-PY7M

Can you please help

JT

#2

Hello @jaytenette
Could you please give a print screen with place from where you copy this address?

#3

Here you go. @CryptoBeliever

NEM 3
NEM 3.png1440×2560 134 KB
#4

Ok. You withdraw by mistake to Changelly address …
http://explorer.ournem.com/#/s_tx?hash=2709c13353b8d988a5aebc88f8b67747805a595bc8c65459aa12942e910dc475
Transaction is from Changelly to Changelly.
Please contact with Changelly support and provide this transaction link. Add information that you by mistake put Changelly address in recipient field and ask for refund.

#5

Thanks for help @CryptoBeliever

#6

If you needed more help please continue in:

Thank you

#7