No tokens came after transfer from stock exchange to stock exchange [MOVED]

Good evening. Today, he transferred 3046 XEM tokens from the Bitreks exchange to the Polonix exchange, to the purse NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D, TxId: 61ad1249cff757ec93e1605089aedd034d2605fb3e1664e3c3a4dc0ba46d2c59, Bitrex had the status of the “Competted” application but no funds were received for the Polonix purse. what is the problem ? when will my tokens come Xem?

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!