Not found my transaction on Nem blockchain [MOVED]

Hi,

I sent 14 coins to nem desktop wallet using the bitbns exchange about 24 hours ago. I have triple checked the address and message. Everything is good.

The transaction confirmed and took the coins from my balance.

From ND5NJ3J5J3VG7WCSIYIL3RRGEWNUCTRV52AOABBZ (Message:
15517)

To NAN257CXZOLRVFDEHV7JRGNRNVCTD3ABB5GXJWGO

Amount5 14.000000 XEM
Fee1 XEM

Hash 67475cdcb685457183c9ffe70aad07798071d6bc38e1a0a4d1be337c56e4d75d

What to do please?

Thanks

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!