PLS HELP，I withdrawal right address，bur memo wrong

Tech Support
#1

I withdrawal XEM from btc38 to poloniex

poloniex MEMO is 79af9d967043a458
but i did 79af967043a458

please help

trans id is f641232fe2595985a8884251e687096caf38f5ed776cfbd0eedb83c3e2dafcdd

#2

5 posts were merged into an existing topic: Exchange Support

#3