It was possible on Android, Apple and Desktop
Thanks Dave
Thanks, I have asked the help desk to resolve this issue and are currently investigating.
I have exactly the same problem. I opted in with IOS mobile app but never received a mnemonic? I only got VRF keys.
My XEM address
NBYTQ5OHF5XX2IH2KRNAQLORZ44J6WETKROQHSSR
I was able to trace airdrop was successful from my XEM account but I do not have access to the XYM account??
XYM account I have no access to
NCMCB5-Z3YVGY-FCGI3N-64DBCW-DHVTR7-T4I7UB-I6Y
Surely this can’t be right??
Just before optIn I received 1XEM from account
fuck_this_shit_coin_to_the_ground
Or something like that, I don’t know if that is relevant but seems strange?