Problem with my deposit in crytopia from nanowallet [MOVED]

I made more than 8 hours a deposit of the currency xem, from my wallet, but it still does not arrive, but the wallet nanowallet de xem appears to me as received.

THESE ARE THE DATA OF THE TRANSACTION:

From NBA5LQ-ICQT3M-W2RK7D-XIZCEZ-LPXV6U-CDTT54-T6YH
To NBQ73B-YLVGMO-7L2WFG-2VVOJH-OBWWJK-W7D3V7-UE4E addres of crytopia

Block 1359892
Hash bd0441c7815c08c515c0b2beae297a79cf00937550a36239487de2cb5b393cc4

the message was encrypted, I do not know if that’s why I did not receive the money

2 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!