Problem with nem changing [MOVED]

hi
i wanted to change my nem to eth classic in changelly web site.
i send my nem to changelly but this web site don’t received it and my nem balance is zero?
where is my nem?
please help me
nem address of changelly web site
NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!