Send NEMs from Litebit to NEM Iphone Wallet

Tech Support
#1

Hello dear friends,

I just bought NEM coin from LITEBIT i entered my adress from my iphone NEM wallet with a message.

Till now i still didn’t received my coins, what is going wrong? I am new at this, can someone tell me what to do now?

Kindly regards,

Nem User.

#2

I am not sure the issue. Sounds like a problem with Litebit. Have you contacted their support team? What is your address?

#3

I haven’t contacted Litebit support yet. But the Order says completed.

My nem adress NACLXAFY672TNLGXF2B3JOYFYUQPABJ2WJ4C34PH

#4

I got exactly the same problem (Litebit to Iphone mobile wallet) with my first NEM coin transaction last saturday.
Filled in my public key in the message/key box on the Litebit form (and read later on that this wasn’t necessary, but isn’t harmfull).

I contacted the Litebit helpdesk yesterday, so awaiting for any response. Did you already found a solution?

#5

Not yet. Also contacted litebit support. Please let me know if you find an solution

#6

Solved it: Change server in NEM app settings.

1 Like
#7

@nemuser074
What is the correct server to choose?

Thank you very much!

@Jelle_Postma
Have you received your coins untill today?

#8

6 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!

#9