Transfer XEM from HitBtc [MOVED]

Tech Support
#1

Hi,
I wanted to transfer my XEM from hitbtc to nono wallet but git an error about my NEM address. I removed ti hyphens and completed the transaction. but it is pending for around 4 hours now. is it normal?

Thanks

#2

2 posts were merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!

#3