Wrong wallet adress litebit [MOVED]

Hello, i entered an incorrect address in an order of litebit for buying xem
The amount is from my account, but i get the error "wrong wallet"
The wallet address does not match the address i wanted to use, and I do not have a private key from the wrong address
The wrong adress is NBEETT-216AL5-OPEMKL-P7FI3X-TUWA46
The right adress is NCEICW-VU66YI-HLNJ4L-AQSU54-UCC7RB-7WPCKQ-LH2F
can you help me?

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