Hello,
I’m having a problem with a XEM transaction.
Yesterday I send 15500 XEM from my personal Nano wallet to the cryptopia exchange. It didn’t arrive they said.
This is the transaction:
Block Detail
Height 1737623
Timestamp 2018-07-28 19:13:07
Difficulty 119.85%
Txes 4
Fees 0.35
Harvester NAJQ54EBLW6MKXEB7JRUWFTCQWDITGBUTKY2TJ5X
Block Hash d23e35837dead8ecb6353d6993724ccf4a232ff7248f5cf9ad9501c4af866796
Timestamp Amount Fees Sender Recipient
1 2018-07-28 19:13:02 0 0.05 NBFT4AT5LVCBCCL26KYPNHTWYPAU5F46NWEQIJEZ NAS5MTBH74GTJQTEFNT2JZGRU3JKOCRCIEBVVXUQ
2 2018-07-28 19:12:25 15,500 0.1 NCUKP5SYI4E2URFGQARCJRBNEKANX7WK3WN5DTHS NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
3 2018-07-28 19:12:04 343 0.15 NCPAYOUTH2BGEGT3Q7K75PV27QKMVNN2IZRVZWMD NDTEVRWOCMX72KHWVH3DPCYYK3OEWPNIPH53AWMJ
4 2018-07-28 19:12:03 0 0.05 NA6FVRFRUFWT3DWZA3U2R2J6O7IKMAGUDK3MPI5T ND454AKWKTI3KQWYROHQ5A6HTV5WIBQ5UR3A2IOX
I asked Cryptopia what was wrong and this was their reply:
Ed
2h ago
Journal type: Additional comments
Thank you for contacting Cryptopia Support.
I have searched the transaction ID you provided on the block explorer below:
Unfortunately, as you can see, this transaction has not been broadcast correctly. If it has not reached the block explorer, there is no way it would have reached your Cryptopia account.
You need to reach out to the owner of the sending wallet and give them the link to the block explorer to show that this transaction has not been correctly broadcast. If this is a personal wallet you have sent from, be sure it is up to date and fully synced with the network.
If you have further queries, please have a look to see if our new Help Centre can be of assistance:
Can anyone help me with this please?
Thank you