Since I am a beginner, I am in trouble because there are many things I do not understand.
I sent XYM from the symbol wallet to Bitrure on 4/16, but it has not been reflected in the balance yet.
I made a copy of the remittance address and tag and entered it without fail.
I have also contacted Bitrure, but have not yet responded.
I’m not sure even if I check the blockchain explorer of symbol.
Does that mean that the fees are too low to process yet?
Could anyone help me?