Airdrop xym after opt-in

Hello,I didn’t get xym after airdrop.
My nem adreess NAWXY2-MB3IKZ-YIEYFI-WHDRC7-7JWJ4E-GGL3FQ-TBO6

Can you help?

Your NEM address: NEM - BlockChain Explorer
Your Symbol address: Symbol Block Explorer

During optin you received mnemonic (24 words).
Just import it into Symbol desktop wallet:
https://drive.google.com/file/d/1iUw1eYMj0zR4Mj0Af8g610MgAZ3txYCb/view?usp=sharing

Thx, but i did it (opt-in) via Android symbol wallet, when opt-in release i not take any moasaic and other accaunt autorization. May BE i did something wrong on some step?
I’m realy sad if it true and i cant access to xym…

This is not true. Mobile wallet asked you to backup it too (watch all videos):

Yes you are right, i was forget this section, but now i find mosaic thank you my friend !

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I have the same problem as you, the point is that with the seeds given by Symbol, different wallets are created than the one given to me in the paper wallet.I wonder how such a thing could be possible, apparently I am not the only one to have these problems, can anyone help us ???

What’s your NEM address?