I have lots and lots of problems every time installing crypto software. I decided to record the process. I am by all means a person that is not so techie.
6:47 clicked on link from forum
6:48 NEM monitor comes on
6:48 I start NIS in monitor
6:49 chrome is open but webpage is slow. Chrome asked to kill it, I said wait.
6:50 NCC is open and looking good. Message says "NIS is starting" still.
6:51 NIS is started. Local nose not booted
6:52 fiddle with password and I'm in, pop up asks me to boot local nods. I do. NIS is syncing and is 16 days behind. (Has it really been that long????? Oops!)
6:57 still no syncing and still 16 days behind. "Unknown status" on dashboard page and harvest block page.
7:00 closing and trying again.
7:02 going to try pressing the web install button.
7:02 NEM monitor starts.
7:03 try to log in but NIS isn't booted yet. Before NIS "was starting" and now it's stopped.
7:04 I try to start NIS in monitor.
7:05 message says NIS is stopped. I shut NEM monitor off.
7:11 I found two NCCs, two NISs and one NOM running in Java. Shut them all down. Hoping that was the problem.
The NEM monitor in this version should start NIS and NCC automatically. Was any nem software already running when you clicked the forum link?
Concerning speed of startup, NIS is slower than NCC because it has to load and execute all blocks from the database. Speed depends on your computer power too of course.
What do you mean by "unknown status"?
"7:00 closing and trying again." --> what exactly did you close?
"I found two NCCs, two NISs and one NOM running in Java." --> That is strange as when NIS/NCC is starting, it checks for any other instance already running and tries to shut it down.
7:12 clicked the link again.
7:13 popup to choose chrome. NOM is on.
7:13 NCC is running and NIS is starting.
7:15 NIS is stopped. (I sigh with frustration)
7:15 I press "start NIS" in NOM
7:16 NIS is starting and NCC is running
7:17 NIS is stopped
"7:15 NIS is stopped. (I sigh with frustration) " --> That is a sign that NIS is already running.
7:20 I have deleted the whole NEM folder and closed all Java NEM apps (only one NIS NCC NOM)
7:21 NOM has started. "NIS is starting and NCC is running" message appears but NCC webpage isn't up.
7:24 message appears that NIS is running and NCC too. Reminder to boot in local node.
7:25 found the old wallet page in my Chrome history. Tried to use it. It didn't work.
7:27 clicked "open NCC in NOM" no wallet found. (Sigh with frustration)
7:28 decided to create new wallet. Used old pass phrase. I'm in the client and things look good. :-) loading blockchain from start. Looks like I'm 40 days behind.
7:30 wishing I was in the starting chain so I could see if it's really right. 36 days behind.
7:31 decided to watch an episode of Orange is the New Black that I pirated. I have Netflix but pirating is easier. Haha. Normally wouldn't watch a show like that but I once worked as a prison guard when I was 21.
7:36 28 days behind
8:10 Took a break from TV and apparently I am caught up but with an empty account. All my old coins are gone. I guess I must be in a different account or something. I am pretty scared this could happen with my real NEM.
No coins. Please send some! TDNYAW-DEB42L-MBDTMX-KBSNAG-ZQ5UE3-7SC4NN-OHBS
"7:27 clicked "open NCC in NOM" no wallet found. (Sigh with frustration) " --> You deleted the nem folder with your wallet inside. Next time don't delete the .wlt file inside nem/ncc folder.
Overall: If you could supply the log files inside "nem/nis/logs", "nem/ncc/logs" and "nem/mon/logs" I could get a clearer picture of what really happened.
@patmast3r: "What is NOM ?" --> NEM monitor. (probably a typo somewhere in the software)