An appeal in support of [SOLVED]

Tech Support
#1

Does not pass the transaction. How do I contact nem support?

#2

Have you transaction id, some error or other?

#3

Yes, the problem with the transaction. http://172.82.183.234/#/s_tx?hash=88ad23a624a15d6be225ea54cd800cda94d9645f2a55f9e54e068d213ecdc8. Money left the wallet, and information does not appear in the blockchain. http://172.82.183.234/#/s_account?account=NBL6B6-74A7GZ-RMA3JH-PAJX3B-T5SEKT-5JP5VI-7YN2. How?

#4

The last transaction of account NBL6B6-74A7GZ-RMA3JH-PAJX3B-T5SEKT-5JP5VI-7YN2
at this moment (17/03/2018) was registered on 28/2/2018

afbeelding
afbeelding.png804×298 8.81 KB

The transaction hash you mention is not valid, so it is indeed not registered in the blockchain.

No prob, I would say, try again.

#5

From where did you send ?

#6

image
image.jpg1263×795 211 KB

#7

This is the official wallet. Downloaded here https://nemnews.io/

#8

How do I return the balance in your wallet in the blockchain?

#9

You are probably connected to node in fork.
Please click in circle in top right corner and select another one node from list.

1 Like
#10

Thank you very much, it turned out!

1 Like
#11