Balance is 0!!Help!!

PC was broken suddenly. I formatted my PC. And I re-install the “nem wallet”. And use the privateKey, was “add an existing account”. But there is no backup. , The balance is now 0. Harvest has been able to, but the balance is 0 ,. Very strange. My PC is a mac os sierra. Please lend the power of everyone.

remember that inside ncc wallet there are multiple accounts, make sure that you ar looking at the right account.

what is the account’s address?

Click on ↓ in NCC and change your account.

solved!:heart_eyes::v:️ thank you everyone!