Bitrex Exchange - scammers! [SOLVED]

Recently, I created a topic about my stolen coins. The Bitrex exchange returned me $ 3,500 to the stock exchange account, but they do not allow them to be filmed! They froze my account and I can neither remove them nor transfer them to another currency. they say that my money has the rights of a completely different person, and that he provided all the documents for possession of this money. Now for the moment if I allegedly do not agree with this second person - they threatened to write off all my money to the state. At the moment, when I tried to find help from the support service on the slack channel - I was banned. FORGOTTEN WHAT I ASK AND HELP IN SUPPORT SERVICES. IS IT AT ALL? I am sending you the correspondence screens with the support service of the Bitrex exchange.

in general, now they say that this amount was claimed by some other person, this person has provided the Exchange with all his documents. including your own mail. as the exchange officials said that they no longer want to take part in this dispute and give me the email of this person so that I can contact him. Allegedly, we have to come with him to some agreement that needs to be notarized. the exchange gave me 30 days for it. but how do I negotiate if the second party ykkhigi@gmx.de from Germany does not respond to my messages ???

Recently I was written by people who were also deceived by this exchange, their accounts were simply blocked. and they were banned in the support service, now I communicate with one of them in a telegram, and he says that he will file a lawsuit on this exchange!

![Screenshot (12)|494x500](upload:![Screenshot (21)|690x490](upload://jz3Mobdt2XZVAGuYncCIrr0E0HC.png)//4Zk746Wxmpk9SNRvtMFsNw17m6p.png)

@mizunashi @CryptoBeliever help me anymore. I was just deceived…

Oh wow. If you are the real wallet owner that’s mean it’s very likely that thief write also to Bittrex support…
ykkhigi@gmx.de looks like pretty random email in my opinion.

  • the second person also sent to Bittrex scan with passport or ID? You can ask Bittrex.
  • can you contact with ykkhigi@gmx.de? If not you can also give Bittrex this information that this person doesn’t answer. If he/she doesn’t answer that could mean this is thief of your money.

you will not believe it, but I wrote the exchange in my ticket! but so far no answer! but time is less and less! I wrote to this person already three letters - and they are unanswered! so I asked the exchange whether this person really provided all of his documents? they replied that they had provided, but they did not show them! so I can not know whether it’s true or false … maybe,

I’m sorry.
When it becomes complicated this much, my understanding of English can not accurately understand what is being written.
I am sorry I can not help you.

I can throw it all in hard copy so that you can translate it through a translator

Maybe you can prove that previous transfers to your account was done by you?
This can be additional prove that this is your account. Where are you buying xems before thief stole everthing?
Maybe you buy it on another exchange? If yes you can provide screens from those exchanges.
If someone (other address) sent this money to you maybe owner of sender can confirm that you are the real owner?

I asked if they needed these data, they did not answer. but I will now try to write to them about this and give a transaction, where did this money come from.

If you give to support this informations maybe they believe. Maybe one of sender accounts owners can send you 0 xem transaction with message ‘mizinova ekaterina is true owner of this wallet’ or sth like this.

I did it. I sent them screenshots when I sent the coins to another purse and wrote that it was my coins and my wallet

the attacker answered me! help me, what should I do? he requires me 1 bitcoin, but I do not have that much money …

@Vendetta please look at private message I just sent to you.

I withdrew the money. all is well!!!

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I corresponded with the fraudster and he refused the right to own money! the exchange deleted his ticket and gave me my money !!! It’s incredible!

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Great. I’m glad this saga with thief ends and you have your money back:) I hope my advices also help you @Vendetta. Great news:)

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yes, you really helped. all helped me!

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Damn girl, what a story! Glad to hear that all money was returned :slight_smile: Wow, what a douchebag wanting 1 BTC (He would have ran with that also) XD

Anyways, I wish you a wonderful day :slight_smile:

P.S.: If the fraudster provided ID informations, he can be punished, can´t he?

Congraturations!

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