Brain wallet not showing my balance [SOLVED]

Hi team,

I am not able to see my account balance in my brain wallet. It says node offline.

Should I report for stolen or it is some tech issue?

Thanks,
Arul

Hello @Arulit04
Please try change node. Click on red circle in top right corner and select another node.
Thank you

Thank you! Can I continue to hold in the brain wallet or should I move somewhere else? If I have to move please guide me.

Wish you a Merry Christmas!

If your password is not very strong (> 40 characters) in your place I will change to the simple wallet.
I think the only way is to create simple wallet (of course don’t forget about backup) and transfer all XEM to it.
If you have over 10000 XEM and you are harvester it’s a more complicated because in this way you must again collect your vested balance.

I don’t want to take any chances. Can you help me in moving to a simple wallet?

Being said that I have created a simple wallet but there is no receiving option in it.

Please help me in moving it to a simple wallet.

Your simple wallet address is visible whe you click Account in top right corner.

I couldn’t choose encrypted message type.

Should I choose hexadecimal or unencrypted?

Thank you so much for helping me out.

When you are sending to your wallet (not exchange) message is not required. You can leave message empty and choose unencrypted.
Please be sure you have backup wlt file and password for simple wallet where you are sending.
First you can send small amount just to check all you do corectly.

I have moved to a simple wallet. The transaction was pretty quick and confirmed.

Thank you so much!!!

No problem :slight_smile:
Have a nice day !