I recently broke my phone, and had my key saved as a screenshot, i thought i had synced my phone to my computer, but i was mistaken, Is there anyway to recover this key? @thomasoehri
I also don’t have the wlt.file, just the password
Password is not enough. If you don’t find this screenshot with private key it will be impossible to restore access to wallet.
this is the only thing i hate about crypto, its insane that you can’t recover keys, now the coins/money are stuck in the wallet forever…
expensive user NEM!!!
Let’s join one group of telegrams, to solve our problem together. We are very much.
we have a lot.
in most of the strength. We have to do it!
We can help each other
https://t.me/joinchat/Ft-TXA0lqRXcr4vjnVyYJw3
Nothing in common with app problem. Phone was broken, backup creation warning was ignored. It’s only user error. Nothing more.
why all applications work, nem no?
banking applications, BLOCKCHAIN and other applications after the backup? work well
You want tell me that when you destroy your phone with bitcoin wallet and you ignore warning to create private key backup you can restore it?
application BLOCKHAIN works! In men
With me
And did this app stores private key in your phone or online on servers? Can you see your private key there? If in servers so ask yourself what happen when hacker crack server and steal all user private keys.
Thank you
this is not only our problem! And the NEM company has to solve massive problems!a lot of appeals
your programmers can decode our private keys! This is my phone, my wallet, I have an encrypted private key, password, public key! All my personal data I can provide.
I am sure that your specialists can solve it!
For sure I can’t do this because I’m not such a specialist. I don’t remember if @thomasoehri check your problem but only he can answer if this is possible because he knows app best.
What I’m asking that is only for calm discussion and not screaming because scream doesn’t help you guys solve problem (if this is possible).
Thank you
sorry, just a problem not just me. 20-30 people deal with this problem!
@ thomasoehri does not match me from 22 november. And he does not try to solve anything. It’s angry!
I take part in all your endeavors. 30k ecobit 40000000 dimcoine 80000nem.
And this is thanks?
4mln dimcoine
I’m only simple investor like you (not from NEM foundation) only answering here (mainly in support). You should put all users on list + they addresses for which they lost access and send for example to @mizunashi. In this way foundation can see how big problem is. Of course when someone remove app or his phone crashes this is another case for me.
thank you. I thought you were related to NEM. You are an active member of the forum. Help me!
I’m sorry but I don’t know how to help. In my opinion access can’t be restored but I’m not Apple/IOS specialist so maybe I’m wrong.