Can t log in to my nano wallet [SOLVED]

Tech Support
#1

Dear team,

today i tried to login in my nano wallet first time since probably 6 month. Now it says invalid password.
Last time it was working well.
I ve got private and public key as well as a backup.
What can i do do get access to my wallet again?
Cheers
Henning

#2

If you don’t remember your password please restore wallet from private key.

  1. sign up
  2. choose private key wallet option
  3. choose mainnet, new password, new wallet name and provide private key from backup
  4. login to restored wallet
#3

Thx for answering.
What do you mean with: sign up?
When i try to sign up (in my wallet) it says invalid password?

#4

thank you! after looking around i found what you wrote! It works well! Thx god :slight_smile:

#5

Great :slight_smile:

#6