Can't find xym in my wallet

Hello,

For over 2 years I have in my wallet over 10k xem.
When I try to get xym from the airdrop I have information in my wallet like at the screenshot.

How can I get my xym or where I can find them???

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Hello,

There was a issue with opt-in service. Please try one more time now.

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Since Magnum Wallet closed, I’ve been unable to check my balance as I had this linked with my Trezor. I’ve tried NanoWallet but nil balance shown! Is there any other compatible wallet that I can use? Also, when is Magnum coming back? Thank you.

When Magnum will be back you have to ask the Magnum team. It’s a third-party wallet.
Magnum is using for sure other derivation path than NEM wallet so no wonder you have other address using same Trezor. If you want access same wallet you have to known derivation path which is used by Magnum wallet.

Thank you - I have the deviation path.

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