Cant log on to my simple wallet [SOLVED]

Tech Support
#1

I had not been in the wallet since i set it up. I had transfered the XEM to the wallet, and all was there when i had checked.
Came back after several months to buy more and add in , but i was not able to despite putting the correct password, i had tried variants.

Any idea what should i do to keep the same wallet ?

Im not going to buy more if this will happen again.

Please advice .

#2

If message tells you that password is incorrect that means probably it’s not correct.
If you haave private key as plain string (64/66 characters) you can create wallet from it using Sign up -> private key wallet option (choose mainnet, put wallet name, password and private key from backup)

#3

thanks .
Any chance to know how i can get in my wallet if i ve forgotten my password ?

#4

If you don’t have the private-key or the password, there is no way to gain access to your account.

#5

Thanks ,

Guess what i found where i had saved the file … and with it was pw.

I had saved off line … put near my nano s.

I can access it all now , will be bulking …

thank you cryptobeliever

1 Like
#6