Can't withdraw from faucet

My balance is as follows:
Faucet Mosaic 残高 (小数点有りの値)
Faucet Mosaic balance (value with decimal point)
nem:xem 14236.822847
gox:gox 1
ocknamo:ocknamo 112
kancolle.mogami:mogamin 973
aqualife:aqualifecoin 6493.9
※Faucet内の残高が足りない場合は引き出せませんのでご注意下さい!
※If there isn’t enouth balance in Faucet, you cannot withdraw a Mosaic.

Your balance
10.531 XEM
7.8 AQUALIFE:AQUALIFECOIN
1 NAMUYAN:NEMRIN

When i try to withdraw I got the following message:
Error has been occured.
ErrorMessage :送金に失敗しました. 300
InnerMessage :FAILURE_INSUFFICIENT_BALANCE
Send to : nbayuaw7w6iu5flkzk3in7ysd3zkcqiav6bfa5nf
Fee : 5 XEM
Encrypt message :
HEX:2e37c05ee76845a0653daab93fc77bdc97d52e7e0d205afdc785c9b746826f01247893fa301c37b5d022b869fd37cbd5

Please help. Thank you.

A post was merged into an existing topic: NEM Mainnet Faucet OPEN!