Hello I send cms token to my phone Nem Wallet by mistake. probably gone forever now.
possible to recover?
@Emmanuel_Peschard in my option it’s not gone. Could you give your public NEM address please (this one where you send tokens) ?
Hello pawl my new wallet address is
NDLLBS-BPMVP5-YHGNZ6-2E2S4B-GC46C7-XDWFLJ-XJQN
I have receive total 1xem 30/11/17 17:32 from
NC2Z6N-BCGYIH-WURG5U-YJRRNH-Y2D6GL-SMNKD2-WH6X
I think it is for the cms token.
Yes, on this account is over 1200 cms tokens. You can check this here http://explorer.ournem.com/#/s_account?account=NDLLBS-BPMVP5-YHGNZ6-2E2S4B-GC46C7-XDWFLJ-XJQN (owned mosaica section).
You can’t see this in your mobile wallet because it doesn’t support mosaics.
Have you private key backup from your mobile wallet account? I guide you how to import it into nano wallet where you can see cms tokens.
private key back up is the long code starting by
No. It’s your public key. Private key it’s only for you (you should not share). Below how to import into nano wallet your wallet.
First export your key from mobile wallet:
- Click more (right bottom corner)
- Export account.
- Ok. Show private key button.
- Copy private key in safe place. You will need it (To tell the true you should have also backup - for example on paper. You may need when you lose phone for example)
Import into nano wallet (if you don’t have one please download from nem.io site)
- After installing go to Sign up
- Choose private key wallet (last tab)
- Enter your private key from mobile wallet. Enter also wallet name and password.
- Create wallet and login into it
- Your cms tokens should be visible as mosaics
Regards
Sorry the private key is the one starting by
I got the key .
Ok. Then start from importing into nano. Don’t share with nobody your private keys (fragments also)
The cms token is visible.
is it important to change the mosaic supply or is has to stay like that.?
Great thanks
I was lucky to try to ask my problem. sorry for your time on this matter.
regards
I don’t think you can change mosaic supply.
Glad I can help.
Regards
Ok , one last question. should I edit my CMS token
selecting COMSA:CMS ?
What you want do? Send token to other wallet?
I want to know where to keep it safe
Nano wallet is safest option now IMO. Just keep private key wallet backup in safe place, keep computer free of viruses (best option is have separate computer to crypto). If you don’t need your wallet on mobile just remove it. Mobile phone is another point where hacker can hack your private key if you don’t use it just remove it.
If you don’t need to do transaction you can also keep only paper backup your private key and check only in explorer.
Great.
Thanks a lot I thought all was lost.
Thx for the tips.
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