Coins and Account gone in my Nano Wallet

Am a new user. Have transferred coins into my Nano Wallet several times. I opened up my wallet today and there is nothing there, no cons and no account info. Can someone please help me?

Log out and in again, does that help? Try to connect to a different node, does that help?

Hi, thank you VERY much. I connected to a different Node and everything re-appeared!

Can you tell me why that happened?

The node that you were connected to probably had problems with websockets, thus not being able to provide data. Therefore your account did not show up.

Ok thanks again. As a newbie was freaking out there for a minute! I have everything backed up but that didn’t work either! Thanks, are you a moderator here?

Yea i think i have moderator status.

Thank U:)

He’s more than a mod :grinning:

Glad the issue was fixed, I’m closing the topic.