Desktop Wallet Blank

I downloaded Desktop Wallet and when I open, it is a blank white page

Symbol or NEM desktop wallet?
Could you show screenshot?

XYM. Just a white square like a webpage. The only thing that is not white is the Symbol logo in the upper left with the words Symbol Wallet and the x to close in the upper right. Yes, I also have an iPhone wallet which is work except for the harvesting

What OS is that?

Windows 10 Home Version 1909

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