I did the opt-it of my NEM account NCVJ3BFZWOXK4RNOWDCL32KG7RJYWT2KP45BST3F before the deadline and saved the new XYM wallet PDF with QR codes.
SYM address- NAYWZQ-K6MXD2-PRD4B2-GICJH6-NDYN6K-OOWQ4G-S3Q
I also noted down the public key:
Still, all balances are 0, and no opt in found. Very disappointed.
Anyone can help?