Dident receive nem

Dident receive nem in my poloneix acc.send from nemo android wallet

You should give us more information, what is your account address? How long ago did you initiate the transfer?

ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR this help ?

Its about 2 hours ago

NBT5Z2-UB7MT5-ZMGRCE-XY5H53-OVXPIW-JQYKAL-4OFZ this my wallet adres

So you mean this transfer?

http://chain.nem.ninja/#/transfer/b84fba08bdd86a8b10c29f5a59bd8eeb2720aab2aa80d35b662bff0162a44c35

Yeas

And you are sure that the attached message is correct?
What does the Poloniex ui show in the Balances -> History screen?

nothink,it show xem baance 0

Then i guess you have to contact the Poloniex support. Could take a while till they answer…

i contact them,they asc transaction id.wher i can get this ?thx

thanks

show them the link above

Hi.its any chanse i can cancel transaction?.thx

Hi again.Can you help me please?i think i have problem with fee.Can you
check please.Poloniex never ansver me back.thx

A transaction cannot be canceled. I am afraid that you will have to wait for Poloniex to answer. This can take a while since Poloniex usually is slow with its support.

I think the problem is i send wrong fee
http://chain.nem.ninja/#/transfer/b84fba08bdd86a8b10c29f5a59bd8eeb2720aab2aa80d35b662bff0162a44c35
can you chek please.thx

Ah now i see the problem. You entered the amount in the wrong field ending up with 0 amount but a fee of ~146 xem.
That is bad since Poloniex will not return the xem. The only way to get it back would be that the harvester of the block would return the xem. Harvester was supernode kohkei. Not sure what to do.

Thanks man for help.Maby can you send me link how to harvester.Im new in this.thx

The node is a japanese node. I don’t know who the harvester is in person. Maybe @mizunashi knows?